Our Features
Everything Your Shop Needs, Connected in One Place.
Discover all the powerful features that make EDGE AutoSoft the complete solution for automotive repair shops, independent service centers, and commercial fleet management.
Digital Vehicle Inspection (DVI)
Perform comprehensive digital vehicle inspections with HD photos, video clips, color- coded health status (Red/Yellow/Green), technician dictation, and instant SMS report delivery with 1-tap customer line-item approvals.
- Customizable inspection checklists & OEM-aligned 35-point safety templates
- High-definition photo & video capture with markup arrows, circles, and voice notes.
- Red / Yellow / Green condition grading for instant customer comprehension
Repair Orders & Work Order Management
Create, assign, schedule, and track digital repair orders with live visual status boards, technician routing, parts staging, labor tracking, and synchronized customer progress updates.
- Digital Repair Order creation with instant VIN & license plate lookup
- Real-time visual status tracking: Draft, In Progress, Waiting Parts, Quality Check, Ready
- Integrated technician bay allocation, labor guide times, and time-clock tracking
Appointment & Capacity Scheduling
Visual calendar scheduling with multi-bay views, technician skill-matching, automated 2-way SMS reminders, and embeddable online booking for your website.
- Multi-view calendar: Day, Week, Month, Technician Grid, and Bay Timeline
- Intelligent labor-hour capacity limits to prevent shop overloading
- Two-way SMS automated confirmations and 24-hour reminder broadcasts
Digital Estimates & Quoting
Comprehensive estimate builder with integrated OEM labor guides, live parts catalog lookup, profit margin calculators, Good/Better/Best options, and interactive customer approval links.
- Dynamic parts & labor bundling with live gross profit margin calculators
- Tiered Good / Better / Best presentation options for premium services
- Instant customer SMS delivery with digital signature capture
Customer & Fleet CRM
Centralized automotive CRM connecting customer contacts, fleet accounts, linked household vehicles, service timelines, communications, and lifetime value metrics.
- Complete customer profile with multi-vehicle household & fleet grouping
- Full chronological service history, past invoices, and inspection reports
- Two-way SMS and email conversation history tied to customer profiles
Technician Mobile App & Time Clock
Dedicated mobile interface designed for grease- friendly smartphone or tablet use. Technicians view assigned jobs, clock in/out, log parts, and take inspection photos.
- Optimized for iOS, Android, and shop tablets with large touch targets
- One-touch job clock in/clock out for accurate labor efficiency analysis
- Fast camera integration for instant DVI photo markup and video capture
Inventory & Parts Management
Real-time automotive parts catalog, barcode scanning, minimum stock thresholds, vendor purchase orders, automated inventory adjustments, and valuation reports.
- SKU, barcode, OEM part number, bin location, and supplier indexing
- Automatic stock deduction the moment a repair order is marked complete
- Low-stock alerts with automated Purchase Order generation
Instant Invoicing & Billing
Create, assign, schedule, and track digital repair orders with live visual status boards, technician routing, parts staging, labor tracking, and synchronized customer progress updates.
- Zero manual data entry: imports all approved labor, parts, and sublet fees
- Customizable shop logo, certifications (ASE), disclaimers, and warranty terms
- Support for deposits, split payments, fleet credit terms, and cash discounts
Advanced Reporting & Business Intelligence
In-depth automotive business reporting covering sales by service category, gross profit margins on parts vs labor, technician efficiency, and customer retention trends.
- Revenue and profit analysis: separate labor sales, parts markup, and shop supply fees
- Technician efficiency & productivity reporting for payroll and bonus calculations
- Parts sales & inventory velocity reports highlighting slow-moving capital
Automotive Point of Sale (POS)
Point-of-sale system tailored specifically for automotive shops. Ring up over-the-counter oil, wipers, and batteries, accept vehicle repair payments, and manage cash drawers.
- Dedicated counter sales mode for retail parts, fluids, and accessories
- Split tender checkout: cash, credit, debit, fleet cards, and gift certificates
- Cash drawer management with opening, shift-change, and closing reconciliation
Automated Google Reviews & Reputation
Automated review generation engine that sends polite review invites via SMS upon vehicle pickup, boosting your Google Maps ranking and bringing in new drivers.
- Automated SMS review requests sent within 1 hour of successful payment
- Direct 1-tap deep link straight to your Google Business Profile review box
- Smart sentiment filtering routes unhappy feedback to managers privately
Multi-Location & Role-Based Access Control
Manage multiple shop branches from a single pane of glass. Granular role-based permissions, shared parts catalogs, cross-location reporting, and ghost login.
- Centralized master dashboard comparing sales, ARO, and efficiency across all shops
- Granular role permissions: Super Admin, Shop Owner, Service Advisor, Technician, Parts Manager
- Scoped location access ensures technicians only see work orders for their branch
Why Choose Us?
Why Independent Garages Switch to EDGE AutoSoft
Most shops pay for 5 to 7 separate subscriptions each month. EDGE combines them all into a single cohesive system.
Unified Customer History
Inspection photos, past estimates, active ROs, and payment receipts live in one customer record.
Zero Double-Entry
Inspection items flow to estimates. Approved estimates flow to work orders. Work orders flow to invoices.
Built for Mobile & Touch
Technicians can take photos and clock jobs with gloves on tablets or smartphones right at the lift.
Multi-Store Scale
Run 1 shop or 15 locations with role-based access, shared parts catalogs, and executive reports.
Ready to Give Your Shop The EDGE?
Book a 1-on-1 demo and we’ll show you how EDGE AutoSoft streamlines intake, inspections, estimates, and payments on your real shop workflow.