Automated Google Reviews & Reputation
Turn satisfied repair customers into a flood of 5-star Google reviews. Dominate local search in your town.
Automated review generation engine that sends polite review invites via SMS upon vehicle pickup, boosting your Google Maps ranking and bringing in new drivers.
What Sets Google Reviews Apart
Designed directly for the shop floor to eliminate wasted hours and manual paperwork.
- Automated SMS review requests sent within 1 hour of successful payment
- Direct 1-tap deep link straight to your Google Business Profile review box
- Smart sentiment filtering routes unhappy feedback to managers privately
- Centralized reputation dashboard showing reviews across Google and Facebook
- AI-assisted response drafting to reply to reviews in seconds
Engineered For Eeveryday Automotive Workflows
Every button, screen, and workflow step has been validated on real independent shop floors.
Capability 01
Timely, Automated Review Requests
Catch customers when satisfaction is highest right after picking up their smooth-running vehicle. Automated SMS triggers require zero manual effort.
Immediate Shop Benefits
- Consistent flow of fresh reviews every week
- Boosts local SEO and Google Maps ranking
- Builds unmatched community trust
Capability 02
Internal Feedback Safety Net
Customers who had a less-than-perfect experience are invited to provide private manager feedback before posting public reviews.
Immediate Shop Benefits
- Protects your public star rating
- Resolves grievances before they escalate
- Retains at-risk customer relationships
Capability 03
Reputation Analytics & Multi-Location Monitoring
Compare review volume, average ratings, and customer sentiment across all your shop branches from a single unified screen.
Immediate Shop Benefits
- Motivates shop advisors and technicians
- Identifies operational training opportunities
- Provides proof of customer satisfaction
How Work Orders Works
Clear handoffs from customer check-in to vehicle pickup.
Payment Recorded
Customer pays invoice and picks up their vehicle.
Timed SMS Invite
System sends a polite personalized text 60 minutes after pickup.
1-Tap Direct Link
Customer taps link which opens directly to Google's 5-star review modal.
Reputation Dashboard
New review logs to your dashboard with automated reply reminders.
Works Seamlessly With
EDGE AutoSoft modules share data automatically so you never re-enter customer or vehicle information.
Customer Management
360-degree customer intelligence. Know every vehicle, service milestone, and conversation in your shop's history.
Instant Invoicing
Turn finished repair jobs into clean invoices with one click. Get paid faster with transparent itemization.
Scheduling
Never overbook a bay or underutilize a technician. Smart shop capacity that drives predictable daily revenue.
Ready to Give Your Shop The EDGE?
Book a 1-on-1 demo and we’ll show you how EDGE AutoSoft streamlines intake, inspections, estimates, and payments on your real shop workflow.