Advanced Scheduling & Calendar Management
What Does It Do?
EDGE AutoSoft’s Scheduling enables auto shops to smoothly manage their appointments from start to finish. From customer booking to staff assignments, reminders, and calendar management, everything is in one streamlined system.
- Customers can book appointments online or through the website.
- Your team can drag and drop to adjust schedules, view technician availability, and avoid overbooking.
- Appointment reminders via SMS or email help reduce missed bookings.
- View and manage appointments on any device in the shop, on mobile, or remotely
How It Works
1. Set Shop Hours & Time Blocks
Define what hours of the day your shop accepts appointments. Choose how to divide time (e.g. 15-minute / 30-minute / 1-hour slots) so customers can select available times.
3. Online Booking
Embed a booking widget on your site or give customers a public link. They can choose a service, date, and time based on availability.
2. Service Catalog for Bookable Items
Create list of standard services part-of scheduling (like oil change, inspections, etc.). Each with set durations and optionally pricing. Allow customers to select a predefined service when they book.
4. Technician & Resource Assignment
Assign a technician or team to each appointment. See technician availability and avoid double-assigning. You can also color-code appointments.
5. Automatic Reminders & Confirmations
After booking, send an email/SMS confirmation. Before the appointment, send reminders (configurable timing). Customers can also confirm or reschedule.
FAQs
Frequently Asked Questions
01. How does the scheduling feature function?
The scheduler enables appointment booking, job assignment, and repair order tracking through a drag-and-drop interface.
02. Is there a weekly or daily job view?
Yes. The calendar provides a complete overview of all jobs, technicians, and bays, helping identify open slots or bottlenecks.
03. Can technicians view their schedules?
Yes. Technicians can access their schedules in real time through the Technician App.
