Digital Vehicle Inspections That Build Customer Trust
Capture issues with visuals, send inspection reports instantly, and get faster approvals with complete transparency.
What Does It Do?
- Perform inspections digitally using mobile devices or tablets.
- Capture and attach high-quality images, videos, and notes.
- Categorize issues by severity using color codes (green, yellow, and red).
- Send professional reports instantly via SMS or email.
- Boost trust and transparency, leading to higher service approvals.
- Track inspection history for future reference and repeat visits.
- Improve technician efficiency and reduce confusion or miscommunication.
How It Works
1. Start a Digital Inspection
Select a vehicle from your system and begin inspection using predefined checklists (brakes, tires, fluids, lights, etc.).
2. Capture Visual Evidence
Technicians record photos, videos, and comments in real time for each identified issue, improving customer clarity.
3. Mark Condition Levels
Use intuitive traffic light labels: 🟢 Good 🟡 Needs Attention 🔴 Critical
4. Generate & Share Report
Automatically create a professional report and send it instantly via SMS or email with a customer-friendly layout.
5. Get Customer Approval
Customers view evidence-based recommendations and approve or decline services with a single tap.
FAQs
Frequently Asked Questions
01. What is a Digital Vehicle Inspection?
A digital vehicle inspection allows technicians to inspect cars using a tablet instead of paper-based inspections. Photos, notes, and videos can be added so customers can see the vehicle’s condition clearly.
02. How does this feature increase repair shop revenue?
When customers can visually confirm recommended repairs, they tend to trust the shop more andapprove additional work, resulting in higher billable hours.
03. Is the Digital Vehicle Inspection feature easy to use?
Yes. The system is designed to be intuitive and functions like a digital checklist, requiring minimal training for technicians.
04. Are customers able to view these inspection reports?
Yes. Customers receive professional inspection reports via email, complete with photos and the shop’s branding for a transparent experience.
05. Is the Digital Vehicle Inspection (DVI) feature included in Edge Autosoft?
Yes. The Digital Vehicle Inspection feature is included at no additional cost with every EDGE Autosoft plan, allowing technicians to perform detailed inspections using photos, notes, and reports without any additional charges.
Join thousands of successful auto repair shops using EDGE Autosoft to grow their business.
